Through this “Privacy and Cookie Policy”, Autolinee Casciato S.r.l. intends to describe, as Data Controller (hereinafter Controller), the management of the processing of personal data of users of this website, pursuant to EU Regulation 2016/679 on Data Protection (General Data Protection Regulation or GDPR).
The indications provided below are to be understood as Information provided pursuant to art. 13 of the GDPR to those who interact with the Site and complies with Recommendation no. 2/2001 relating to the minimum requirements for the collection of data online in the European Union, adopted on 17 May 2001 by the Article 29 Working Party. This information is not valid for other websites that may be consulted via
links present, for which the Data Controller does not hold itself responsible in any way.
Limits of responsibility
The Owner cannot be held responsible in any way for damages of any nature caused directly or indirectly by access to the site, by the inability or impossibility to access it and by the use of the information contained therein. Links to external sites are provided as a simple service to users, excluding any responsibility for the correctness and completeness of all the links indicated.
The Owner also reserves the right to modify or simply update the content of the site, in part or completely, also due to changes in the Applicable Regulations. The date of the last update is reported at the bottom.
Type of data treated
The site responds to the purpose of providing users with information of various kinds on the activities carried out by Autolinee Casciato S.r.l.
In the “complaints” section, it is possible to make a complaint about the inconsistency of the service obtained with one or more requirements defined by laws or administrative provisions, by the contractual proposal to which the customer has adhered, by the supply contract, or about any other aspect relating to the relationship between the seller and the end customer. To this end, it is necessary to fill in the relevant sections with the user’s data (name, surname, address, telephone number and email address) and the details of the trip for which the complaint is being made, as well as a free text message to be sent to the Owner.
Treatment Process
The treatment of personal data shall be based on the principles of lawfulness, correctness, transparency, limitations of the use and of the conservation, minimization of the data, preciseness, integrity and confidentiality.
In order to guarantee an adequate level of protection of the personal data gathered and to prevent their loss, or removal even accidental, the Holder has adopted opportune technical and management measures that are monitored and updated when necessary. Such data is treated for a specific purpose, using information technology and other means, legally and correctly and transparently regarding the user; they are exact, adequate, pertinent and do not exceed the finality for which they have been gathered. Your personal data is gathered legally and transparently. They are gathered and recorded for the sole purposes of their need by way of automated instruments strictly for the time they are required. Specific security measures have been adopted to prevent the loss of data, its illegal or incorrect use and against unauthorized access.
Data Provided by the User
Apart from what is specified for navigation data, the user also has the possibility of contacting the Data Controller to request information through the request forms or email addresses on the site, by entering their name and surname and email address, through a free text box.
The provision of such data is not mandatory but failure to send or incomplete sending makes it impossible to satisfy the request.
The Data Controller will process this data in compliance with the Applicable Regulations, assuming that they refer to the user or to third parties who have expressly authorized the user to provide them on the basis of an appropriate legal basis that legitimises the processing of the data in question. With respect to these hypotheses, the user acts as an independent data controller, assuming all legal obligations and responsibilities. In this sense, the user grants the broadest indemnity on this point with respect to any dispute, claim, request for compensation for damages that may be received by the Owner from third parties whose Personal Data have been processed through the use of the Site by the user in violation of the Applicable Regulations.
All liability for having provided false, mendacious, not in good faith or in any case different from the truth is the sole responsibility of the person who provided it.
Legal basis for processing
The legal basis for the processing lies in the execution of a contract or pre-contractual measures requested by the user, as well as in the fulfilment of the legal and pre-contractual obligations requested by the interested party.
With regard to the data entered in the “complaints” section, the legal basis can be found in a legal obligation to which the owner is bound, in particular as specified in resolution no. 28/2021 of the Transport Regulatory Authority which dictates the provisions and imposes the obligations relating to the procedures for organizing and managing complaints from potential and actual users of bus transport services, implemented by the
Navigational Data
The information systems and the procedures for the functioning of this web site acquire, during the course of their normal operation, personal data, the transmission of which is implicit in the use of the Internet communication protocols.
This information is not collected to be associated with identified interested parties, but by its very nature could, through processing and association with data held by third parties, allow users to be identified.
This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the URL (Uniform Resource Locator) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user’s IT environment.
Cookies
Every time the user accesses this website, he/she will accept the use of cookies described below.
Cookies are short fragments of text (letters and/or numbers) that allow the web server to store information on the client (the browser, e.g. Internet Explorer, Chrome, Firefox, Opera, etc.) to be reused during the same visit to the site (session cookies) or later, even after several days (persistent cookies).
They are an essential part of the functioning of our website: their main objective is to improve the user’s browsing experience. In the case of system cookies, for example, they help us remember the preferences (language, country, etc.) of the individual user during navigation and during future visits. Other cookies allow us to collect information to improve our website, adapting it to the individual interests of users, or making searches faster.
Cookies are stored, based on the user’s preferences, by the individual browser on the specific device used (computer, tablet, smartphone).
Types of Cookies
Based on the characteristics and use of cookies, we can distinguish different categories:
Strictly necessary cookies. These are cookies that are essential for the correct functioning of the Website and are used to manage various services related to websites (such as a login or access to reserved functions on the sites). The duration of cookies is strictly limited to the work session or they can be stored for a longer period of time in order to remember the visitor’s choices. Disabling strictly necessary cookies may compromise the experience of using and browsing the website
Analytical cookies. These are cookies used to collect and analyze traffic and use of the site anonymously. These cookies, even without identifying the user, allow, for example, to detect if the same user returns to connect at different times. They also allow you to monitor the system and improve its performance and usability. The deactivation of these cookies can be performed without any loss of functionality and will be discussed in detail later.
Profiling cookies. These are permanent cookies used to identify (anonymously or not) the user’s preferences and improve their browsing experience. For more information on these cookies not used by the Website, please visit the specific section on the website garanteprivacy.it/cookie This site uses strictly necessary cookies.
Social Plugins
Facebook, Instagram
Our web pages contain plug-ins from the social networks facebook.com and Instagram.com. If you access one of our web pages equipped with such a plug-in, your internet browser connects directly to the respective servers and the plug-in is displayed on your screen.
If you are logged in to the social network, the plug-in tells the server which pages you have visited and, if you enter comments, the website may access the comment on your social profile.
If you are not logged in or if you do not have an account on the social network, your browser will still send information, via cookies, about the web page you visited, the date and time of the visit and other information about your browser.
If you do not want your visit to our web pages to be associated with your Facebook or Instagram account, you must log out of the respective social media before visiting them.
Personal data retention period
The data collected will be processed for the time strictly necessary to achieve the purposes indicated in this information and up to the time permitted by Italian law to protect its interests (Art. 2947 c.c.). Further information regarding the retention period of Personal data and the criteria used to determine it can be requested by registered letter with return receipt to the Data Controller.
Transfer of data outside the European Economic Area
Personal data will not be transferred to entities located outside the European Economic Area and will not be disclosed.
Subjects or categories of Subjects to whom the data may be communicated
Personal data may be shared in strict relation to the purposes indicated above with:
1. Persons authorized by the Data Controller to process Personal Data who have undertaken to maintain confidentiality or have an adequate legal obligation of confidentiality;
2. Judicial authorities in the exercise of their functions when required by the Applicable Regulations.
3. Law firms, for the management of administrative disputes or possibly involved in the management of complaints.
Contact details of the Data Controller
We would like to point out that the Data Controller is the undersigned Autolinee Casciato Srl with registered office in via Dante SN – 66040 Borrello (CH) where the updated list of external parties to whom the data may be communicated is also available.
Rights of the Interested Party
Within the limits of the Applicable Regulations, the user has the right to ask the Data Controller, at any time, to revoke the consent given, access to their Personal Data, rectification or erasure of the same. They can also object to their processing, request the limitation of processing as well as obtain in a structured, commonly used and machine-readable format the data concerning them. Requests should be addressed to the Data Controller or the Personal Data Protection Officer at the addresses and in the manner indicated above.
In accordance with the Applicable Regulations, the Interested Party has in any case the right to lodge a complaint with the competent supervisory authority (Guarantor for the Protection of Personal Data) if they believe that the processing of their Personal Data is contrary to the legislation in force.
Last revision: 20/10/2021
